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TD GARDEN ENTRY REQUIREMENTS

Effective January 15, 2022, guests 12 and older will be required to show proof of vaccination to be allowed entry to TD Garden. Proof of negative COVID-19 tests will no longer be accepted for entry. The City of Boston Mask Mandate will continue to be in effect, requiring all guests 2 years old and over to wear a face mask at all times while indoors, except when actively eating or drinking.

HEALTH & SAFETY GUIDELINES & PROTOCOLS*

*City of Boston public health orders, entry requirements, health and safety guidelines and protocols are subject to change at anytime without notice.

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VACCINATION REQUIREMENTS

Effective January 15, 2022, guests 12 and older will be required to show proof of vaccination to be allowed entry to TD Garden. Proof of negative COVID-19 tests will no longer be accepted for entry. The City of Boston Mask Mandate will continue to be in effect, requiring all guests 2 years old and over to wear a mask while indoors, unless actively eating or drinking.


City of Boston Vaccination Requirement Timeline

Date Requirement
Saturday, January 15, 2022 People age 12+ must show proof of 1 dose of vaccine
Tuesday, February 15, 2022 People age 12+ must show proof of full vaccination
Tuesday, March 1, 2022 Children ages 5-11 must show proof of 1 dose of vaccine
Sunday, May 1, 2022 People ages 5+ must show proof of full vaccination

NBA policies for Celtics fans within 15 feet of the court call for additional requirements, please click here for more

MASK POLICY

In accordance with the CDC and the City of Boston, masks are required for all guests 2 years and older, regardless of vaccination status. Masks must be worn at all times except while actively eating or drinking, as permitted. Masks must completely and tightly cover the wearer’s nose and mouth. Neck gaiters, bandanas, masks with valves or vents, and any covering with only a single layer of cloth are not permitted. This policy will be strictly enforced. Guests failing to adhere to this policy will be subject to disciplinary measures including ejection.

PLAY IT SAFE PROMISE

By entering TD Garden, guests agree to abide by the following rules. 

MOBILE TICKET

All events are mobile ticket only – your mobile phone is your ticket!  

 

BAG POLICY

To uphold health and safety protocols, minimize contact, and ensure a swifter entry process, TD Garden strongly discourages guests from bringing bags to events. If a bag is necessary, restrictions apply. See policy page for more.

WHAT IS THE TD GARDEN DOING TO PROTECT GUEST HEALTH & SAFETY?

GBAC ACCREDITATION

TD Garden has received the Global Biorisk Advisory Council STAR Facility Accreditation, the gold standard of prepared facilities, for its commitment to outbreak prevention, response and recovery.  The GBAC STAR affirms that the arena has established and maintained a cleaning, disinfection and infectious disease prevention program to minimize risks, implemented proper cleaning protocols, techniques and practices to combat infectious diseases and extensively trained cleaning professionals for outbreak and infectious disease preparation and response.  Learn More

STAFF PROTOCOLS & TRAINING

TD Garden requires all associates and employees to be fully vaccinated or submit to regular testing if they have a qualifying medical disability or a sincerely held religious objection to such vaccination requirement.

Additionally, all associates and employees are required to complete the associate Play It Safe Promise before coming to work and to wear face masks at all times when working at TD Garden. All TD Garden associates have received special training on CDC recommended guidelines and our Play It Safe procedures, as well as the personal protective equipment necessary to do their job.  Vendors working at TD Garden will abide by all TD Garden health and safety policies. 

HEIGHTENED CLEANING PROCEDURES

TD Garden has heightened all cleaning procedures including the cleaning and sanitization of high touch areas before and after each event and regularly throughout the event with hospital grade disinfectants. A dedicated ‘TD Garden Clean Team’ will be assigned to the arena for active disinfecting during the event. TD Garden will be following guidelines from the CDC and has consulted outside experts to clean and disinfect restrooms, concessions, and seating prior to every event.

Additional hand sanitizing stations are available throughout the arena as well.

FACILITY IMPROVEMENTS & ENHANCED SYSTEMS

During the recent TD Garden renovation, the arena added approximately 16,000 CFM of heating and cooling to assist with the added square footage of expansion of the building.  This additional CFM will assist in the frequency, filtration, and distribution of air flow.  

 

TD Garden has upgraded from Merv 8 to Merv 13 Air Filters.  These filters are typically used in hospital and clean rooms applications and will assist in maintaining clean air flow throughout TD Garden.

 

Atomosaire ionization modules were installed in restaurants, offices, and locker rooms air handling distribution units.

CASHLESS TRANSACTIONS

To limit the number of touchpoints between staff and fans on event days, we recommend guests use a cashless experience for all food, beverage, parking and retail purchases. Cash is still accepted at most points of sale.  

 

Download TD Garden Hub mobile app to simplify your experience:

ApplePay is now accepted everywhere in TD Garden.  More details.

For your safety and convenience, we are limiting the number of touchpoints between you and our staff members. TD Garden is a cash to card arena, ensuring contactless transactions for food, beverage, and merchandise purchases. Only contactless payment options, including credit card, mobile payment, TD Garden Hub app wallet, debit card, will be accepted within the arena. Guests will be able utilize one of our new Cash-to-Card kiosks to convert cash to prepaid credit cards. There is no cost to get a card, and there are no fees to use the card. Prepaid credit cards can be used anywhere, inside or outside of the arena. Any money remaining on a card after an event can be spent outside of the arena. Cards are not reloadable. You can find our Cash-to-Card kiosks at the following locations:

  • Across from Level 4, Loge 7/8
  • Across from Level 7, Section 307
  • Outside Level 5 Ford Sports Deck

COVID-19 WARNING

In compliance with State and City, NBA and NHL, Event Promoters and Delaware North organizational health and safety policies, we have taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. Despite the protocols and requirements that we have put in place, no precautions can eliminate the risk of exposure to COVID-19.Traveling to and from, visiting, and/or providing services in and around the arena may lead to a risk of exposure to COVID-19.

COVID-19 is highly contagious and there is an inherent risk of exposure to COVID-19 in any place where people are present. COVID-19 can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identified by public health authorities as having greater risk based on age and underlying medical conditions. Exposure to COVID-19 can result in being subject to quarantine requirements. Please do your part by complying with our health and safety rules and let’s keep each other safe and healthy.

FULL ARENA POLICIES

View full arena policies here.  If there is any conflict between the Play It Safe procedures and the A to Z guide, the Play It Safe procedures will control.  

CONTACT US

CALL:  617-624-1331

FAN TEXT HOTLINE*: 857-400-8763

EMAIL: customerservice@tdgarden.com

*The Fan Safe Hotline is active and monitored only on event days, beginning 90 minutes prior to the event start time through the end of the event. If you need assistance during non-event days or times, please email customerservice@tdgarden.com or call 617-624-1331.