Know Before You Go


In response to the COVID-19 pandemic, TD Garden has created ‘Play It Safe,' a comprehensive program designed to help ensure the continued health and safety of TD Garden guests and associates and reduce the spread of infectious diseases like COVID-19.  Learn more


Play It Safe Promise


EVERYONE plays an important role in facilitating a safe environment at TD Garden.  With new guidelines due to the COVID-19 pandemic, we require that EVERYONE entering TD Garden commit to the following Play it Safe Promise policies.

The Play It Safe Promise must be completed on the day of your event and presented to security when you arrive at your gate.

Entry Gates

Guests will be given a specific entry gate and asked to enter the arena only through assigned entrances based on seating location. ‘Know Before You Go’ emails will be distributed to guests prior to each event to advise on the most efficient path of travel to their respective gate. These designated gates will help minimize contact and crossover with other guests. Guests are asked to stay within their designated neighborhood throughout the event.

Upon arrival, guests will be asked to show their completed Play It Safe Promise form and their mobile ticket.  

Mobile Ticket

All events are mobile ticket only – your mobile phone is your ticket! How to access your Ticket(s): 

Ticketed seats will be sold in pods of 2 and 4, and physically distanced at least 6 feet between groups.

Pre-Purchase Parking

The most convenient parking for every game and event is the North Station Garage, located directly underneath TD Garden. It offers a flat event rate when you enter 3 hours prior to the scheduled event start time. Elevators are located in the parking garage and will bring you directly to the main concourse in North Station. Prepay now to guarantee your spot.

Touch Free Amenities with the Mobile App

Use the TD Garden Hub app to access tickets, pre-order food and drink for pickup at mobile pickup concession stands, pay with mobile wallet, pre-purchase parking, purchase Bruins gear for pickup at ProShop powered by '47, and more.

Get Your Gear

Pre-purchase your Bruins and Celtics gear for pick-up before the game at the ProShop powered by ’47, located on street level at the Hub on Causeway entrance to TD Garden, during your next visit.

The ProShop powered by '47 is the official team store of the Boston Bruins and is the only destination for authentic team merchandise, customized apparel, exclusive Garden items, and autographed memorabilia.

New TD Garden Policies

Please review our new policies on bags, masks, prohibited items, guest code of conduct, and more at TD Garden's Policies.

Door Opening Times

Door Opening Times The time the doors to TD Garden open will vary according to the event. The typical times are noted below. Please check in advance by calling 617-624-1300.

  • Bruins: Member Doors open two hours prior to game time; General doors open 90 minutes prior to game time unless otherwise specifically noted.
  • Celtics: Member Doors open two hours prior to game time; General doors open 90 minutes prior to game time unless otherwise specifically noted.
  • Concerts: Doors open one hour prior to the event unless otherwise specifically noted.

No Re-Entry During Events TD Garden has a no re-entry policy during events. Guests who need to exit and re-enter due to personal emergencies (i.e. retrieve medicine from vehicle), must first make contact with a Guest Services Supervisor in Guest Services at Level 4, Loge 4 to make necessary arrangements.

Entry Screening

As a reminder, all entry doors at TD Garden are outfitted with walk-through metal detection systems where fans will be screened prior to entry. Fans are encouraged to keep the following in mind before they arrive at the arena entrance:

  • Review TD Garden's policies for prohibited items HERE
  • Have your mobile ticket pulled up in your mobile app, ready to be scanned when approaching turnstiles.
  • Have your Play It Safe Promise form completed and ready to share.
  • Remove all items from your clothing and belongings that may trigger a metal detector alarm prior to being screened.
  • All fans will be subject to random secondary searches at entry.

Stay Connected

Join TD Garden Insiders

Join TD Garden Insiders for access to exclusive pre-sales, ticket offers, and more.

Download the Mobile App

Download the TD Garden Hub mobile app for the latest event information, in-app ticket management, directions, special offers, and more.

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