Accessibility

 

Escorts

Wheelchair Escorts are available for disabled guests who may need assistance getting to and/or from their seat. Our escorts will meet a guest at the entry doors and assist them to their seat, as well as meeting them at the end of event and escort them to nearest exit.

To arrange for a wheelchair escort, please click here to launch our wheelchair request form. Pre-arranged wheelchair requests must be submitted 72 hours prior to your event. A member of our Customer Service team will be in touch to confirm your request. If you have any additional concerns, please email us at customerservice@tdgarden.com. If you are not able to submit your request within the 72 hour time frame, you may request a wheelchair upon arrival at Elevator 1. All wheelchair escorts will meet at Elevator 1 unless an alternate location was approved by TD Garden personnel.


Accessible Seating

TD Garden is committed to providing accessibility and accommodation to all of our guests for their comfort, safety and enjoyment. The arena offers a variety of wheelchair and companion seating locations throughout each level. TD Garden’s “Legendary Transformation” project has added wheelchair and companion seating dispersed throughout the arena bowl and improve sightlines at each accessible seating location.

 

To purchase accessible seating for events at TD Garden, please visit www.ticketmaster.com, select the event of interest and click on the accessible seating icon in the top right corner. Tickets can also be purchased at the TD Garden Box Office during normal business hours. Guests seeking assistance with accessible seating ticketing purchases should contact Ticketmaster customer service at 800-745-3000.

 

Please be advised that wheelchair and companion seating is for guests with disabilities and their companions. TD Garden reserves the right to take appropriate action up to and including investigation, relocation, ejection, or season ticket revocation for accessible seating ticket fraud. Accessible seating ticket fraud includes, but is not limited to, misrepresentation of a disability for the purpose of obtaining accessible seating.


Escorts

Wheelchair Escorts are available for disabled guests who may need assistance getting to and/or from their seat. Our escorts will meet a guest at the entry doors and assist them to their seat, as well as meeting them at the end of event and escort them to nearest exit.


Closed Captioning

Closed captioning services are available for guests attending all Bruins and Celtics games at TD Garden. Closed captioning can be found in the arena bowl on the digital rings above Loge 5 (SW corner) and Loge 16 (NE corner).


Interpretive Services

Guests are advised to contact the ADA line at 617-624-1750 or email accessibleneeds@tdgarden.com at the time of purchase, or at least 14 days prior to the date of the scheduled event, to arrange for interpretive services.


Wheelchair Space Locations

Guests with disabilities and their companions may purchase wheelchair space locations that are dispersed both vertically and horizontally throughout the facility in numerous price ranges. These tickets are available at the time of event onsale. Please refer to the above-listed phone numbers for seating inquiries.


Animals

Service dogs that are trained to provide services and tasks for persons with disabilities are permitted. Support or companion animals are not permitted. Guests with service dogs may not take up additional seats unless a ticket has been purchased for the adjacent seat for the service dog.


Elevators

TD Garden has one public elevator, located in the middle of North Station, to access Level 2. On Level 2, there are two elevators that will provide access to all arena levels.


 

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