Game Day FAQ

Pre-Purchase Parking

Pre-purchase your Level 1, Level 2, or Level 3 parking pass for $48.00. 
Parking passes are sold first-come, first-served, based on availability. 

Buy Bruins Parking HERE

Buy Celtics Parking HERE

Download the TD Garden Hub App

Use the TD Garden Hub app to access tickets, pre-order food and drink for pickup at mobile pickup concession stands, pay with mobile wallet, pre-purchase parking, purchase gear for pickup at Boston ProShop, and more.  
 

DOWNLOAD APP LINK

View & Transfer your Mobile Tickets & Parking Passes

All events are mobile ticket only – your mobile phone is your ticket! Sign into Account Manager to view, manage, and transfer your tickets. For mobile ticketing assistance, click here to view instructions. 
 

Additional Instructions: 
How to Access Your Tickets in the TD Garden Hub App

Updated Bag Policy

To uphold health and safety protocols, minimize contact and ensure a swifter entry process, TD Garden has a no bag policy.    

If a bag is necessary for medical reasons or childcare, bags may not exceed 14”x14”x6”. All bags (including clear bags and ProShop bags) are subject to x-ray screening and inspection. Patrons with prohibited items will not be permitted entry to the arena. TD Garden does not provide on-site storage. Guests are asked to plan accordingly and allow for extra time when arriving to TD Garden.   

Health & Safety Protocols

In accordance with the CDC and NHL, masks will no longer be required for fully vaccinated fans at TD Garden. Masks are strongly recommended for unvaccinated fans.

For more information on Play It Safe protocols, please visit www.tdgarden.com/playitsafe.

Boston Garden Society Entrances

BGS ticketed guests (Club Seat, Ford Sportsdeck, Cross Insurance Boardroom, Lofts, Absolut Lounge, Heineken Green Room, Rafters & Suite tickets) must enter through exclusive entrances located on Level 1 (North Station level), Level 2 Hub B (through The Hub on Causeway), and Levels P1-P3 in the North Station Parking Garage. 
 
Doors open two hours prior to the scheduled game time. Once you enter and scan your ticket, there is no re-entry. When using mobile tickets, we recommend each member of your party has their ticket on their phone prior to arrival to ensure a quick entry.

Click here to view Entrance Map

Boston Garden Society Will Call – TD Garden Box Office

The BGS will call window will be open to assist with Mobile ticket troubleshooting, however, we cannot print or hold tickets. All events are mobile-only. 

Ticketed In A Suite?

Pre-ordering your food & beverage is highly recommended. All pre-orders will be placed through our Suites Catering Manager, Chelsea Falkenstein. She will be contacting you to provide the pre-order form and walk you through the ordering process. The deadline to pre-order is 3 business days before your ticketed event. 
 
A game-day food/beverage menu is available with limited options. You will have a dedicated suite server assigned to your suite to assist with any in-game ordering 
 
Interested in dining in the 1928 Club instead? 
At this time, the 1928 Club will be open for all Boston Garden Society guests as our largest sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu.

For a quick snack and drink on the go, guests can also visit the Premium Market, located outside of Suite 529 on Boston Garden Society Level 5. Guests are also welcome to drink and dine in the BostonCoach Lounge on Level 6. Join us for first come, first served bar service and lounge seating. 

Guests are welcome to remain in their suite up to 1 hour post-game.  

Ticketed In A Club Seat?

In-seat wait service is not currently available. Guests can order take-out style offerings available for pickup at Society Provisions, located on level 5, behind the Ford Sportsdeck. Conveniently order from your seat using the TD Garden Hub app on your mobile phone. Mobile order instructions are available to guests at their seats upon arrival. 

Walk-up kiosks are also available for guests to place orders at Society Provisions. For a quick snack and drink on the go, guests can also visit the Premium Market, located outside of Suite 529 on Boston Garden Society Level 5. 

Guests are also welcome to drink and dine in the BostonCoach Lounge on Level 6. Join us for first come, first served bar service and lounge seating.  
 
Interested in dining in the 1928 Club instead? 
At this time, the 1928 Club will be open for all Boston Garden Society guests as our largest sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu.

Guests are welcome to enjoy the 1928 Club up to 1 hour post-game. 

Ticketed in the Absolut Lounge or Heineken Green Room?

In-seat wait service is not currently available. Guests can order take-out style offerings available for pickup at Society Provisions, located on level 5, behind the Ford Sportsdeck. Conveniently order from your seat using the TD Garden Hub app on your mobile phone. Mobile order instructions are available to guests at their seats upon arrival.

Walk-up kiosks are also available for guests to place orders at Society Provisions. For a quick snack and drink on the go, guests can also visit the Premium Market, located outside of Suite 529 on Boston Garden Society Level 5. 

Guests are also welcome to drink and dine in the BostonCoach Lounge on Level 6. Join us for first come, first served bar service and lounge seating. 
 
Interested in dining in the 1928 Club instead? 
At this time, the 1928 Club will be open for all Boston Garden Society guests as our largest sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu.

Guests are welcome to enjoy the 1928 Club up to 1 hour post-game. 

Ticketed in the Cross Insurance Boardroom?

All seats in the Cross Insurance Boardroom are first come, first served. A variety of complimentary food offerings will be included in your experience and one dedicated bar will be staffed on each floor.  
 
Additionally, the 1928 Club will be open for all Boston Garden Society guests as our largest sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu.

Guests are welcome to enjoy the 1928 Club up to 1 hour post-game. 

Ticketed in the Lofts?

Your Loft experience includes a dedicated server and a complimentary prefixed meal. 
 
Additionally, the 1928 Club will be open for all Boston Garden Society guests as our only sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu. 

Guests are welcome to enjoy the 1928 Club up to1 hour post-game. 

Ticketed in the Ford Sportsdeck?

Complimentary, pub-style appetizers and desserts are provided buffet style. In-seat bar service will also be available.  

In addition - Guests can order take-out style offerings available for pickup at Society Provisions, located on level 5, behind the Ford Sportsdeck. Conveniently order from your seat using the TD Garden Hub app on your mobile phone. Mobile order instructions are available to guests at their seats upon arrival. Walk-up kiosks are also available for guests to place orders at Society Provisions. 
 
Interested in dining in the 1928 club instead? 
At this time, the 1928 Club will be open for all Boston Garden Society guests as our largest sit-down dining option in TD Garden. Make your reservation for table-side wait service HERE.
Click here to view the 1928 Club Menu.

Ticketed in Rafters?

Rafters is Boston Garden Society’s newest membership club located on level 9 of the TD Garden and has the most unique vantage points in the arena. Ticketed guest will have access to dedicated bars and concessions offerings just steps away from your seats!  

Guests must enter through Boston Garden Society exclusive entrances located on Level 1 (North Station level), Level 2 Hub B (through The Hub on Causeway), and Levels P1-P3 in the North Station Parking Garage. Doors open two hours prior to the scheduled game time. 

Rafters will remain open one-hour post-game. Feel free to hang out and grab a drink while waiting out the post-game rush!  

ProShop Powered by ‘47

A satellite ProShop location is now open and conveniently located outside of the Cross Insurance Boardroom on Boston Garden Society level 5. 

A large variety of NBA & NHL merchandise is also available in our new ProShop powered by ’47 location at The Hub on Causeway, located on level 1 of TD Garden (North Station level). Stop by and shop before or after the game! 

Did you know? Boston Garden Society Members receive a 20% discount when shopping at bostonpropshop.com. To access and apply your 20% discount at check-out, log into Boston ProShop using the email associated with your BGS account. Click here to sign in.